And so, I was surprised to receive an email narrating an alleged price cheating in SM chain of stores. There was this shopper who shared her experiences of some minor price discrepancy between the price tag and what was reflected on the cash register.
But then I was relieved when I saw an article from Inquirer.net that clarified this issue, saying that SM has addressed this promptly. I am happy to share that the SM management has personally spoken to the concerned customer and is constantly updating their price tags.
According to the article of PDI columnist Linda Bolido, SM said that Millie Dizon of the SM Group said “the whole SM chain was doing its best to minimize the problem of price discrepancies despite the difficulty” and assured consumers that they are doing regular checking and monitoring of their displayed items to ensure price consistency between the price tags and the cash registers. (Read full article here)
So if I were you, if ever I come across any so-called price discrepancies, I would just simply call and give them feedback (I think there are phone numbers on the receipts) since they listen anyway.
Oh, and the best part is… in case of price discrepancy between the tag and the cash register, SM says the lower price prevails!
Happy Shopping!
Stay gorgeous everyone!
32 Comments
Nice article you have here! And you’re right. I hope people will use the proper medium in addressing their concerns instead of spreading gossip or false info. Its good that SM is already doing their part on this issue but its sad that there are still people trying to spread rumors on this.
I go to SM to buy my groceries. Not the groceries within the mall but at savemore. I’m a bit observant on the price because I usually work with a tight budget. I haven’t personally encountered this but I commend SM for doing their part in taking prompt action on this. More power!
sa sm lagi mura mga binebenta ayos pa dun kasi pagkagaling mo sa gimik andun na rin grocery tapos halos sila na din pinakamababa na grocery kumpleto pah hehe
@r0bin,
tama! hahaha! nakakatawa comment mo. you made my day! lol
I’ve been doing groceries at SM for the longest time and I haven’t have had any problems so far.