And so, I was surprised to receive an email narrating an alleged price cheating in SM chain of stores. There was this shopper who shared her experiences of some minor price discrepancy between the price tag and what was reflected on the cash register.
But then I was relieved when I saw an article from Inquirer.net that clarified this issue, saying that SM has addressed this promptly. I am happy to share that the SM management has personally spoken to the concerned customer and is constantly updating their price tags.
According to the article of PDI columnist Linda Bolido, SM said that Millie Dizon of the SM Group said “the whole SM chain was doing its best to minimize the problem of price discrepancies despite the difficulty” and assured consumers that they are doing regular checking and monitoring of their displayed items to ensure price consistency between the price tags and the cash registers. (Read full article here)
So if I were you, if ever I come across any so-called price discrepancies, I would just simply call and give them feedback (I think there are phone numbers on the receipts) since they listen anyway.
Oh, and the best part is… in case of price discrepancy between the tag and the cash register, SM says the lower price prevails!
Happy Shopping!
Stay gorgeous everyone!
32 Comments
Maaasahan talaga ang SM! Syempre, hindi naman nila papabayaan mga customers nila. Totoo talagang “happy to serve”! More power to you SM!
pwede ba sabihin dito na dont judge a book by its cover? kasi sinisisi nila agad SM kasi un lang nakikita nila.. dapat un tao na gumawa ang ihusga..
nice read! thanks for sharing! more power to SM and thanks also to SM for listening.
@ grace thanks for leaving a comment 🙂
From the spare change issue, to the grocery price tags, to the lazy cashiers, SM and a lot of establishments has been battling all the bad publicities over the years. Its nice to see a few blogs like this that actually has a happy ending! To the author, thanks for doing the research and taking time to share it with us.