And so, I was surprised to receive an email narrating an alleged price cheating in SM chain of stores. There was this shopper who shared her experiences of some minor price discrepancy between the price tag and what was reflected on the cash register.
But then I was relieved when I saw an article from Inquirer.net that clarified this issue, saying that SM has addressed this promptly. I am happy to share that the SM management has personally spoken to the concerned customer and is constantly updating their price tags.
According to the article of PDI columnist Linda Bolido, SM said that Millie Dizon of the SM Group said “the whole SM chain was doing its best to minimize the problem of price discrepancies despite the difficulty” and assured consumers that they are doing regular checking and monitoring of their displayed items to ensure price consistency between the price tags and the cash registers. (Read full article here)
So if I were you, if ever I come across any so-called price discrepancies, I would just simply call and give them feedback (I think there are phone numbers on the receipts) since they listen anyway.
Oh, and the best part is… in case of price discrepancy between the tag and the cash register, SM says the lower price prevails!
Happy Shopping!
Stay gorgeous everyone!
32 Comments
lam k sino ngkalat nyan……… anak b yan ng competitors???? LOOLS
This email has been circulating since last year. maybe we need to submit this to snopes already. stop sending these emaisl
Pinapalaki lang naman ng iba ang hindi naman issue. Sasabihin naman kung iba yun price. responsibility ng buyer to know magkano at ano ang binabayaran niya.
with regards naman sa eror ng POS, sinasabi naman daw ng cashier so walang kaso.
it takes two to tango. pag hindi mo chineck, at hindi niya sinabi, may pagkakamali ka din as a buyer.
I got an email about this so I researched and saw your article. I think normal lang na magka-error sa dami ng items PERO, important ay sinasabi nila if mali. if ganun naman, wala naman problem.
I had an experience Christmas 2 years ago. Was buying a gift for my son in the toy section, it was marked 50% off. But when I was paying for it I was being charged the full amount. There was a bit of argument but I decided to back off. Anyways, they told me that they were wrong but I still had to pay the “proper” price. After, I noticed the other staff making a fuss changing the price tags of the same toy that I purchased. Apparently they overlooked changing the price tags. Then it dawned on me. Come Christmas time, items that are on sale become regular priced. Nothing wrong with this really, its simply something we can expect from SM.