Social Issues

SM Addresses Alleged “Price Difference” Issue

32 Comments
When I shop, I have to admit that I don’t normally compare the price reflected on the tag versus the price reflected on the receipt. As long as my estimate of the amount I should be paying is close to what I expect then its ok to me. A couple of peso more or less doesn’t matter to me at all.  Besides, I think this might be too tedious to do in all of the items I buy especially for Supermarket purchases.

And so, I was surprised to receive an email narrating an alleged price cheating in SM chain of stores. There was this shopper who shared her experiences of some minor price discrepancy between the price tag and what was reflected on the cash register.

But then I was relieved when I saw an article from Inquirer.net that clarified this issue, saying that SM has addressed this promptly. I am happy to share that the SM management has personally spoken to the concerned customer and is constantly updating their price tags.

According to the article of PDI columnist Linda Bolido, SM said that Millie Dizon of the SM Group said “the whole SM chain was doing its best to minimize the problem of price discrepancies despite the difficulty” and assured consumers that they are doing regular checking and monitoring of their displayed items to ensure price consistency between the price tags and the cash registers. (Read full article here)

So if I were you, if ever I come across any so-called price discrepancies, I would just simply call and give them feedback (I think there are phone numbers on the receipts) since they listen anyway.

Oh, and the best part is… in case of price discrepancy between the tag and the cash register, SM says the lower price prevails!

Happy Shopping!

Stay gorgeous everyone!

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32 Comments

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  1. ^ same sentiments as Tommy.

    Thank God I haven’t encountered such though

  2. I also got the same email that’s why I searched for it. Yes, very irresponsible sender for not researching first. According to the email trail, the senders name is Noemi. Forgot the surname as I have deleted it already. Makes recipients think that it’s just an unethical hate campaign done towards the SM group.

  3. stop forwarding chain emails telling you to forward them. para kayong uto uto, forward naman. LOL

  4. it’s too much of a hassle to spread emails around if you can just tell SM about the issue. unless the email sender has other objectives in mind, which probably is the case.

  5. alam ko din yun regarding sa Fila. sa SM, first time. pero doesnt matter since ok na pala. thanks for the info at least nalaman namin 😉

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